My husband Chris and I wanted to let you know how happy we are with our new vinyl plank floors. It’s not only the product that we’re pleased with but the level of service provided by your staff. From the moment we walked in the doors we knew we were in good hands. Charlene helped us pick the perfect color and floor product. She’s very friendly, knowledgeable and patient. Brad came several times to our house upon request to measure and to make sure we were happy with the right underlay. He was able to accommodate our request to change the underlay the night before the install and we’re so happy he did! The floor feels so solid and no more squeaking. He also arranged the day of to add on another small project at our front entrance. And that brings us to Chad and Marco. Great duo. They were professional, polite and cleaned up after the job was done. The quality of work was excellent. Very pleased that Chad was willing to stay to do the front entrance after doing the two bedrooms. From beginning to end, we had a great experience with all your staff! We will definitely recommend your store to anybody needing flooring.
Chris and Leanne Hudson
We can’t thank you enough for doing our upper level of flooring . Chad and Marco were great installers would definitely recommend you guys very clean workers our place looks beautiful and Thanks Brad and Char for helping me pic out the right colour. See you soon for the rest of our project.
Lynne and Tibor
Hello Curtis. I just wanted to express my extreme satisfaction with River Park Flooring. The service was excellent. Char was a big help in choosing my flooring. She knew exactly what I was thinking when I described what was in my head. The installers were very professional, hard working and efficient. The job was precise and very well done. I would recommend River Park Flooring for their professionalism and expert knowledge. We are extremely pleased with River Park Flooring. Thank you for everything.
Love my luxury vinyl plank flooring I got from your store. Char and Brad were so helpful and friendly. Installers Chad, Marco, and Korey were polite and did a great job. It was an excellent experience.
Good morning Brad. Just want you to know how very happy we are with the beautiful hardwood floors but more importantly we are so thankful for Dan, who I believe, is one of the most professional and talented people I have ever had the pleasure to meet. He has done a remarkable job on our floors and it was indeed a pleasure to have him in our home. Thank you.
Good morning Brad. Received your message yesterday however we were out most of the day. The kitchen flooring is beautiful! You have the most terrific installers working on your behalf. They were a lovely couple, very professional, very friendly, very efficient and did a flawless job on our floors. I am so pleased. I will certainly recommend River Park Flooring to anyone who is considering new flooring. Thank you.
Everything went great on Tuesday! We were really happy with your guys’ work. And so happy that we can finally use our basement properly haha so thanks for coming in as quick as you did.
We’ll definitely use you guys in the future if needed.
As repeat customers, we were again really happy with your sales, service and installation. Thanks especially to Char for helping with our selection of laminate flooring and to Chad for his precision work installing our new floors. Absolutely impressed with the work he did around our stone fireplace!
Adrian & Nancy Ashcroft
Just a note to extend our thanks to River Park Flooring for helping make one part of our kitchen renovation painless…
I would like to thank you and Char for assisting with color selection and offering different suggestions on our
vinyl choice – it definitely helped.
The installer, Dan, was a pleasure to have on site – professional, explanatory, with a welcome attention to detail.
Ted Pearce & Cheryl de Haan
Thanks again to everyone at RPF for the fantastic job with the floor and carpet install.
Everyone who has seen the reno at the house are impressed. Feels like a new home.
Thanks also for finishing up sooner than expected; that helped in starting the
re-transitioning process sooner.
Just wanted to let you know how pleased we are with our
carpet and bathroom flooring that you installed for us. We would highly
recommend your company (and do so at any opportunity), from first contact
with Char, to follow up with Curtis and the wonderful job of the installers.
A class act all the way!
ERNIE & PAULINE
Brad, Char, and Chad,
We wanted to say a big thank you for all of your time and hard work. As first time home owners and our first major project, we were very nervous and needed a group of individuals to spend a little extra time explaining all the details. Char assisted us in the showroom with the different styles of flooring, and helped us make some great design choices. Brad came in for the extimate and explained details like the stringers on stairs, and how the whole process would take place. The whole team at River Park Flooring really stepped to the plate and gave us a high level of comfort in our flooring decisions and worked with us as a team to make the project run as smoothly as possible. The team was flexible in start dates as well as determining what areas of the house would be completed on certain days to ease our workload at home. Chad did a fantastic job on the installation and we returned home from work each night to a clean house. We were extremely happy with the level of professionalism and quality of work completed in our home and would recommend anyone considering a flooring project to pay River Park Flooring a visit. Thank you for everything Brad, Char, and certainly not least, Chad!
John and Amy
We entrusted River Park Flooring to assist us with completing our entire main floor renovation. Thank you to Brad, Char and Chad for helping us make our dream renovation come to fruition (including storing our flooring for an entire year while while our mini reno morphed to a complete reno). The experience was entirely painless and the quality of workmanship was second to none (Chad the installer is amazing!). The staff at River Park Flooring are very professional and strive to give you their guidance and expertise. Well done! We'd rate our experience A+
Lisa and Mike Kutz
Dear Char, Curtis and folks at River Park Flooring: I want to express my sincere appreciation for the quality service I have received over the past number of weeks from your company. From my initial visit to your store, Char assisted me in choosing a beautiful floor tile for my new condo and then directed me to a gorgeous bathroom tile that complimented the whole look. Your excellent service did not stop there. When I ran into a few snags with my contractor, Char bent over backwards to get me more tile and floor grout in an expedited time crunch. You really came through for me in a time of need!
Just wanted to drop you a quick note and let you know how pleased we are with our flooring.
I must tell you that Elaine and I are so impressed with your service and the extra mile you went to make this job turn out the way it has. We shopped numerous stores and we must say the attention we received far surpassed your competitors. We will be pleased to recommend River Park to anyone we can.
Once again Thank You and continued success.
Elaine and Patrick LaMonica
You are a real “mensch”. In Yiddish, this simply means “man” but it has evolved in recent years and taken on the connotation of “a person of integrity and honour”. Evelyn and I are very impressed with the quality of the flooring materials that we decided on but even more impressed by the man selling them to us. In me, you have a very satisfied client and I invite you to give any potential new client my name and number – I will be delighted to tell her/him how satisfied I am with you and River Park Flooring!
We just wanted to let you know how pleased we are with our new hardwood
flooring. The installers ,Maurino, Tyrell and Erin did such a fine job. They worked
so diligently and constantly that the job was completed in two days instead of the three days allotted. They were always courteous and pleasant consulting us when problems arose. We appreciated their good work ethics.
Thanks to all concerned.
Gord and Jaye Grieef
Again, thank you for everything – we are both sooo pleased!!!!
Rich & Carolyn Garlinski
My new laminate floors look great! You were great to deal with and I would definitely refer my family and friends to you!
I am very happy with the hardwood. You should come and see it sometime. It looks sensational!!! I am so happy with how everything turned out. I can't thank you enough for everything. I have nothing but good things to say about you, and your company, and all of the employees who I had any kind of dealings with. Maurino and his team were outstanding. They did such a fabulous job. They even carried up the fireplace from the basement up to the living room. They left the place spotless. They even swept out the garage!!! The whole experience was amazing. I have told everyone who has visited during the holidays about you guys. I am hoping that I can generate some new clients for you.
Sincerely, 1 very happy customer.........
We were very happy with the service we received from everyone at River Park Flooring. The two owners – Gord & Curtis – were very attentive and really made our shopping experience a real pleasure. Everything went beyond our expectations - from our first visit to the store right through to the excellent installation. Thank you River Park Flooring!
John & Margy Nelson
We were really dreading shopping for new floors – especially when our friends told us their horror stories of buying new floors at one of the big home improvement stores. No service, no knowledgeable sales staff, and no help with the warranty when things went from bad to worse. Thankfully, our experience at River Park Flooring was the total opposite. Char greeted us and got us started; Curtis made sure he explained the pro’s and con’s of all the different floors so we could make an informed decision on what was best for us; and then their installers were fantastic! If you are looking for new floors, you have to go see River Park Flooring – you won’t be disappointed!
Darren & Barb Borton
We have been to River Park Flooring twice – the first time was just for a small piece of carpet for a spare bedroom and the second time (due to the first visit) was for new flooring for the rest of our house. Both times, we were treated with the utmost respect and care throughout the entire process. Thank you again River Park Flooring!
Kyle & Darla Gauthier
We needed new vinyl for a lot of rooms in our house – two entrances, bathroom, kitchen, and laundry room. Char got us started and then Gord took care of all the details (i.e. measure, quote, install, etc.). The entire experience was way less stressful than we were expecting and we absolutely love our new floors! Thank you!
Murray & Char Patterson
We love our new hardwoods! Thank you for taking the time to show us all the different kinds of woods and what would work best in our home!
Greg & Kerry MacAulay
Great floors! Great service! Great installation! Thank you!
Brian & Michelle Baert
I was pleasantly surprised at how comfortable the staff at River Park Flooring made me feel. They listened to what my needs were as opposed to telling me what direction I should go and pushing a certain product line on me. They were very knowledgeable and all my questions and concerns were addressed. I have since referred them to my parents and would not hesitate to refer them to anyone else.Thank you River Park Flooring for making, what I thought was going to be a stressful decision, a very easy one.
I was very happy with both the service received and quality of the product. The staff educated us and helped us make the right decision for what we were looking for.
I also was happy that there were no hidden costs and the quote was consistent with the invoice. I would recommend them, and do, to any of my friends looking for flooring.
The next time a big home improvement store advertises a “Great Deal”, don’t believe it! Of course, their inventory and the quality of the flooring was not what they advertised. The prices were just as good – if not better – at River Park Flooring, plus I got great service and knowledgeable advice! Thank you.
Bruce & Laurel Breault
If I was going to buy a toaster or a coffee maker or some light bulbs, then I would definitely go to a home improvement or hardware store. But if I’m going to spend thousands of dollars on new floors – which I did - that should last me a long time, then I’m going to go to the professionals. The folks at River Park Flooring know their stuff and we love our new floors!
Doug & Helene Lindberg
Copyright 2016 River Park Flooring